Case Study: Optimised Sourcing for Blind Box Retailer
An Australian pop culture retailer in the collectibles and blind box merchandise space, working on a fast-turnaround seasonal campaign. The project ran for five weeks and aimed for delivery at least two weeks before Christmas to capture peak holiday demand.
The Challenge
A fast-growing Australian retailer specializing in blind box collectibles approached us during peak seasonal planning. They had been facing rising costs, inconsistent lead times, and unreliable communication with overseas suppliers. With Christmas sales just around the corner, the pressure was on: they needed thousands of units sourced, produced, and delivered at least two weeks before Christmas — without compromising quality or brand standards.
What We Did
We immediately activated our sourcing network and ran a competitive quoting process across trusted overseas manufacturers. Our team shortlisted suppliers based on production capacity, quality history, and their ability to meet the client’s branding needs under tight timelines. We negotiated down raw material costs, consolidated production, and introduced packaging improvements to reduce freight volume. We also optimized the lead time by coordinating parallel production and early freight slot booking. All documentation, shipping, and customs clearance were managed by our team to ensure an on-time arrival.
The Outcome
- Product unit cost reduced by 18%
- Lead time shortened from 9 weeks to just under 5 weeks
- All inventory delivered two weeks before Christmas
- Client established stable long-term supply relationships
- Ongoing sourcing support retained for future seasonal cycles
*To protect client privacy, some images and visuals used in this case study are for illustrative purposes only and do not depict actual customer devices or branding.