Whether you’re building a product from scratch or optimising an existing supply chain, we make the process simple, transparent, and built for long-term success. Here’s how we work — step by step.
1. Tell Us What You Need
Share your product idea, sourcing goal, or even just a problem you’re trying to solve. You can send us a rough sketch, reference photos, technical drawings, or simply talk us through it — no polished deck required.
Whether you need help finding a supplier, developing a new product, or improving something that’s already in motion, we’ll start by understanding your priorities: budget, timeline, quality expectations, and what success looks like for you. From there, we’ll recommend the most efficient and reliable way forward.
2. We Source or Design
Depending on your needs, we’ll either help you design the product from the ground up or match you with trusted overseas manufacturers we’ve carefully vetted. Our focus is always on delivering the right balance of quality, cost, and reliability — not just for today, but for long-term supply success.
If you need design support, our team in Australia will handle everything from design to prototyping and production-ready documentation. All design work is done locally in Australia, and you retain 100% ownership of your intellectual property — no hidden clauses, no shared rights. It’s your product, through and through.
3. You Review Quotes & Samples
Once we’ve locked in a sourcing or design direction, we’ll present you with clear, itemized quotes and realistic lead times — no vague ranges, no surprise costs. If needed, we’ll also arrange samples for you to review, test, or show your stakeholders before moving forward.
We’ll walk you through everything: unit pricing, tooling costs (if any), packaging options, and production timelines. Our job is to help you make informed decisions with confidence — and avoid common pitfalls. You stay in control every step of the way, while we handle the complexity behind the scenes.
4. We Handle Production & Shipping
Once you give the green light, we take over the heavy lifting — managing production schedules, performing quality checks, handling documentation, and coordinating freight. We stay in constant contact with factories and logistics providers so you don’t have to.
We can ship by sea or air depending on your timeline and budget, and we handle all export and import paperwork, including customs declarations, duties, and battery/MSDS compliance (if needed). Whether it’s a full container or small cartons, your goods arrive at your warehouse — cleared, labeled, and on time.
5. You Receive, Launch & Reorder
Your products arrive ready for the next step — launch, restock, or retail distribution. Whether you’re shipping to a 3PL, fulfillment center, or your garage, we make sure the process is smooth and fully documented.
And we don’t disappear after delivery. We’re here to support your next batch, help you adapt packaging or variants, and scale with you as your business grows. Think of us as your long-term product and supply chain partner — not just a one-time sourcing agent.
No agents. No surprises. Just clean execution — from concept to delivery.
Let’s build something great together.
Ready to take the stress out of sourcing and focus on growing your retail business? Whether you’re scaling up or starting fresh, QSupply is here to help you find the right manufacturing partners — faster, smarter, and with confidence.